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Credit Card Fraud

 

Target group: Persons responsible for accepting payment. Cashiers, Supervisors, Front-end staff and Cash-office staff.

Course outcome: Delegates will be able to identify fraudulent credit cards. They will be able to identify suspicious transactions and will be able to deal with such a transaction, within the legal framework, confidently.

 

NQF Level 3

 

Credits: 1

Duration: 2 Hours

Price on request (Min 5 Max 20 delegates)

Course contents:

v  Types of Cards.

v  Identification Techniques.

v  Suspicious Customer Behaviour.

v  Company Policies and Procedures.

v  Prevention Techniques.

Supporting learning material

v  Exercises.

 

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