Performance Management

Target group: ALL employees in a Management position.

Course outcomes:   Learners will be able to explain the principles and procedures of managing the performance of employees and demonstrate the skills and knowledge of effective performance management, as well as identify the key performance indicators in the performance management process.

NQF Level 3

Duration: 14Hours

Price on request (Min 5 Max 20 delegates)

Course contents:

v  Performance Management Principles

v  Performance Plans

  • Performance Elements
  • Programme Features
  • Activities and Accomplishments;
  • The Balanced Scorecard Model
  • Developing Employee Performance Plans
  • Performance Pyramid
  • Developing Standards
  • Monitoring Performance
  • Feedback
  • Appraisals

Support learning material

v  Delegate workbook

v  Video Presentation

v  Assessment - Personal Action Plan

v  Customised PowerPoint presentation


081965442557 PSIRA 1577524 EME B-BBEE/2016/05/049

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