Target group: Persons responsible for accepting payment. Cashiers, Supervisors, Front-end staff and Cash-office staff.
Course outcome: Delegates will be able to identify fraudulent credit cards. They will be able to identify suspicious transactions and will be able to deal with such a transaction, within the legal framework, confidently.
NQF Level 3
Credits: 1
Duration: 2 Hours
Price on request (Min 5 Max 20 delegates)
Course contents:
v Types of Cards.
v Identification Techniques.
v Suspicious Customer Behaviour.
v Company Policies and Procedures.
v Prevention Techniques.
Supporting learning material
v Exercises.
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| 081965442557 | PSIRA 1577524 | EME B-BBEE/2016/05/049 |
