Duration: 2 Hour

Price on Request (Min 5 Max 20 delegates)

Topics:

v  Legal aspects

v  Understanding Fraud

v  Detection skills

v  Investigation techniques

v  Prevention strategies

Target group: Persons involved with Fraud prevention, audits and investigations, Loss Prevention Officers, Risk Managers, Auditors, Financial and Administrative Managers.

Course outcome: Delegates will be able to conduct a fraud investigation according to recommended techniques and sound principles, effectively, from the initial report to the recovery of losses. They will be able to compile and complete the entire docket for criminal or internal disciplinary proceedings, together with the relevant evidence and statements.

Target group: Persons responsible for accepting payment. Cashiers, Supervisors, Front-end staff and Cash-office staff.

Course outcome: Delegates will be able to identify fraudulent credit cards. They will be able to identify suspicious transactions and will be able to deal with such a transaction, within the legal framework, confidently.