Sunday, 18 May 2014 00:00
Understanding and Dealing with Difficult People
Target group: Persons who interact with others, Sales Staff, Staff in potential ‘conflict situation’ professions -Traffic and Police Officers, Air Hostesses, Nurses etc.
Course Outcome: Delegates will be able to deal with difficult people, successfully and with confidence.
Published in
Business Management
Sunday, 18 May 2014 00:00
Advanced Management
Target group: Persons in a managerial position.
Course outcome: Delegates will understand the principles of the advanced managerial processes and be equipped to demonstrate the skills and techniques that will be required to strengthen the management function in the organization.
Published in
Business Management
